Quick Guide to Service Phone Number Billing Changes


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Ofcom’s new call charging system came into effect on the 1st July.  As a result, we’ve been asked a few questions. To clear things up, we’ve created this simple table which helps you to see what numbers are impacted and the action you need to take if you are using any of these numbers.

When a customer makes a call to a service number, it is your responsibility to make sure they are clear how much that call will cost them.  If you require more information, you can read our blog.  UK Calling explains it quite nicely on their website.

Feel free to share this table with others who may need help understanding the changes.

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