Gamma Horizon Hosted Telephony Service
Manage your entire communications infrastructure with minimal capital outlay, with an award winning cloud communications system built for business. Horizon Cloud PBX is Gamma’s complete business phone system – a hosted communications service that can provide your businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony.
You decide where you want to work, when you want to work and with what licences. Complete flexibility to allow for ultimate productivity.
You are in control. With an easy to use portal, you have complete access for any changes you may need to make.
Improve employee experience and engagement by giving them access to a range of multi-channel communications via a single application, available from anywhere on a huge range of devices.
No matter how fast your business is growing, Gamma will expand with you. It is easy to add new licences for new users and have them ready in less than hour.
UK data centres have the highest resilience, security and quality control, keeping your business running smoothly every day.
Provide communication tools that permit users to find the right person in an instant, enhancing decision making and efficiency
Horizon Collaborate Features
Horizon Collaborate provides your business with instant messaging, presence, voice, video, desktop and application sharing, and document sharing. Driven through a set of end user applications for Windows, Mac, Android and iOS, it enables your users to access business communications and collaboration services from their favourite devices – wherever they are.
Making life easy for your employees and customers. Collaborate provides a complete unified communications solution.
Horizon Call Queue
- Customised messaging
- User breakout
- Queue up to 25 calls
- Simultaneous Hunt Group
- Instantly see what needs to be changed to improve customer service
- Monitor time to answer and manage calls more efficiently
- Analyse internal call patterns
- See how many calls are being abandoned with the ability to return them
- Optimise resources by ensuring the right number of operators are in place at all times
- Call Preview
- Click to Dial
- Integration with Skype for Business®
- Desktop Control
- CRM integration to dial directly from your CRM
We can help you Get Gamma Horizon
Talk to one of our experienced team about the benefits of the Gamma Horizon hosted telephony service.